How-to
Remote Work and Asset Management: Tracking Distributed Hardware
Your fleet is now in 30 living rooms. Practical processes to keep visibility and reduce loss without micromanaging.
Pre-2020 ITAM assumed assets lived in an office. That assumption is broken. Here is how to adapt.
Shift the source of truth
Location-by-desk becomes location-by-user. Your ITAM tool needs to be useful even when the asset is in someone's spare room.
Self-service flows
Let users open a service ticket from their phone, scan a QR for their own laptop, and request peripherals — without IT becoming a bottleneck.
Offboarding without an office
Pre-paid shipping labels, scheduled wipe, and a return tracker. Track the return shipment as a stage in your asset lifecycle.